2007年4月17日星期二

A Phone That Makes You Feel Powerless

When I tried out a batch of high-resolution camera phones a few weeks ago, I faced one unusual challenge--figuring out how to turn one of these models on and off.

And the design of the Nokia N93 didn't flummox only me. It also had my wife baffled as well--and she used to work in a wireless carrier's IT department!

When I asked a couple of my co-workers--both telecom reporters--to turn on the N93, they all needed a few minutes to figure out how, even with a fair amount of coaching from me. (I shot a video of one colleague flailing away, but then managed to delete it accidentally--the brain-dead interface on a Verizon-issued Samsung a990 zapped the video when I navigated away from its camcorder screen.)

How could Job One on the Nokia phone be so difficult for experienced users to perform? The red "End" button doesn't also turn the phone on and off--as is the case on many new phones--and the actual power button is instead hidden on the top of the phone, where the screen obscures it when you flip open the phone. Genius!

So, as a public service, here's a photo of the N93 that clarifies how you're supposed to turn the thing on:
(Remind to send Nokia a bill for writing their documentation.)

It's things like this, I think, that have a lot of people so excited about the prospect of the iPhone--finally, we'd have a phone from a company that actually seems to care about making its hardware easy to use.

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